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Refund and Returns Policy

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Chronoscope
- Collector WAtches -

ChronoScope Collector Watches

Buy with confidence

We guarantee the authenticy and the function of the watch *

In case the watch should not be as described and pictured, you have the right to return it to us and we will issue a full refund *

We provide safe transaction and shipping limited to the amount paid by the buyer.

* pleaese refer to the warranty and returns policy, as well as to the General Terms and Conditions.

Chronoscope
- Collector WAtches -

ChronoScope Collector Watches

Warranty

Our business is built on your trust. We guarantee all our timepiece are authentic and as described / pictured or you will receive a full refund.

We guarantee the functionality of our watches. Please refer to the guarantee period stated in each product description. All guarantees are subject to the General Terms and Conditions (GTC)

  • All watches are guaranteed to be authentic.
  • We guarantee the functionality of our watches. Please refer to the guarantee period stated in each product description.

  • Excluded from the warranty for defects are the accuracy, waterproof / water resistance, wear of the wristband and general wear and tear, scratches on the wristband or case, and damage to the glass / crystal.

  • CHRONOSCOPE is not liable for defects to the products caused by improper handling by the buyer or any third parties, as well as for general wear and tear.

  • The warranty for defects is null and void if the customer or a third-party attempt to repair the products themselves, unless prior specific written agreements have been made with CHRONOSCOPE

  • The compensation for the violation of contractual obligations by CHRONOSCOPE is limited to the amount paid by the buyer.

Chronoscope
- Collector WAtches -

ChronoScope Collector Watches

Return Policy

Due to the nature of vintage timepieces, all watches are sold as is. We will accurately describe the current condition and working order of all watches we sell to the best of our ability. Given that vintage watches are antique collector items, we do not provide any guarantee on movement accuracy, water-proofing or any other mechanical guarantee unless it is mentioned in the product description.

We check all watches when listing the watch for sales, and again before shipping. In rare cases, shipping can cause the movement problems. Therfore, please check all functions of the watch upon receipt. Should you find any issues, please notifiy us by email without dealy.

In the unlikely case you should not be satisfied with the watch you receive, contact us and we will work towards finding a solution.

    All sales are final and conclusive. Returns are accepted within 5 calendar days from the receipt of the product if the watch is not as described and pictured, in which case CHRONOSCOPE will reimburse the full purchase price. A refund authorization by email is mandatory before shipping the watch back to CHRONOSCOPE.
    If CHRONOSCOPE authorises a return, the item must be returned in the exact same condition as it was sold. Refunds will only be made upon a full inspection and will amount to the purchase price minus any cost related to the return. The customer assumes all risks in returning the item. The customer is responsible for the return shipping, insurance, and any other cost related to the safe delivery of the watch back to CHRONOSCOPE.
    If the merchandise is returned and has been damaged or has suffered deterioration which was the result of manipulation of the merchandise that went beyond checking its features and functions, CHRONOSCOPE will deduct the cost of the repairs from the refund. “Checking features and functions” consists in testing and trying out the product functionality as it is generally done in the shop, but – in anyway – not in opening the watch case-back.

Chronoscope
- Collector WAtches -

ChronoScope Collector Watches

Sell your watch

We always looking for interesting vintage and contemporary watches and offer fair values. Please send us some pictures & a discription of what you have, and we will be glad to come back to you with an offer.

If you buy a watch from us, we can also offer a trade-in option.

  • Swiss Vintage Chronographs, for example Omega, Longines, Breitling, Heuer, Leonidas, Angelus, Excelsior Park, Zenith, Wakmann, Wittnauer but also other lesser known Swiss brands.

  • Swiss Vintage Watches: for example dives watches of various brands, but also dress watches in steel or gold

  • Contemporary Swiss Watches such as Rolex, Tudor, Omega, Zenith etc.

  • Quartz watches only from Rolex, Tudor, Omega, Patek Philippe, Audemars Piquet, IWC Vacheron Constatin and other High-End Swiss brands

  • Digital watches, only from Omega, Girard Perregaux and a few other High-End Swiss Brands

  • Ladies watches

  • Pocket watches

  • Japanese watches (not that they are not good, but i dont have much knowledge there)

  • Quartz & watches

  • We need pictures and a brief description of the watches that you intend to sell

  • Your price expectation, if you already have any

  • Send us your information by email to sourcing_chronoscope@gmail.com

Chronoscope
- Collector Watches -

ChronoScope Collector Watches

Kaufen Sie mit dem Gefühl des Vertrauens

Wir garantieren die Echtheit und die Funktion der Uhr *

Sollte die Uhr nicht wie beschrieben und abgebildet sein, haben Sie das Recht, sie an uns zurückzusenden und wir erstatten Ihnen den vollen Betrag zurück *.

Wir bieten sichere Transaktion und Versand begrenzt auf den Betrag vom Käufer bezahlt.

* Bitte beachten Sie die Garantie- und Rückgabebedingungen sowie die Allgemeinen Geschäftsbedingungen.