Return policy

Due to the nature of vintage timepieces, all watches are sold as is. We will accurately describe the current condition and working order of all watches we sell to the best of our ability. Given that vintage watches are antique collector items, we do not provide any guarantee on movement accuracy, water-proofing or any other mechanical guarantee unless it is mentioned in the product description.

We check all watches when listing the watch for sales, and again before shipping. In rare cases, shipping can cause the movement problems. Therfore, please check all functions of the watch upon receipt. Should you find any issues, please notifiy us by email without dealy.

In the unlikely case you should not be satisfied with the watch you receive, contact us and we will work towards finding a solution.

Return Policy

All sales are final and conclusive. Returns are accepted within 5 calendar days from the receipt of the product if the watch is not as described and pictured, in which case CHRONOSCOPE will reimburse the full purchase price. A refund authorization by email is mandatory before shipping the watch back to CHRONOSCOPE.

If CHRONOSCOPE authorises a return, the item must be returned in the exact same condition as it was sold.  Refunds will only be made upon a full inspection and will amount to the purchase price minus any cost related to the return.  The customer assumes all risks in returning the item. The customer is responsible for the return shipping, insurance, and any other cost related to the safe delivery of the watch back to CHRONOSCOPE.

If the merchandise is returned and has been damaged or has suffered deterioration which was the result of manipulation of the merchandise that went beyond checking its features and functions, CHRONOSCOPE will deduct the cost of the repairs from the refund.  “Checking features and functions” consists in testing and trying out the product functionality as it is generally done in the shop, but – in anyway – not in opening the watch case-back.



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